The concern is that the same access that gives the Russians the ability to steal data could also allow them to alter or destroy it. The hackers also found their way, rather embarrassingly, into the Cybersecurity and Infrastructure Security Agency, or CISA - the office at the Department of Homeland Security whose job it is to protect federal computer networks from cyberattacks.
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He was hired shortly before the breach was discovered and stepped into the job just as the full extent of the hack became clear.ĭemetrius Freeman/Pool/AFP via Getty Images SolarWinds CEO and President Sudhakar Ramakrishna inherited the attack. The second was that their compromised networks needed to be connected to the Internet, so the hackers could communicate with their servers.
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Its victims had to download the tainted update and then actually deploy it.
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NPR's months-long examination of that landmark attack - based on interviews with dozens of players from company officials to victims to cyber forensics experts who investigated, and intelligence officials who are in the process of calibrating the Biden administration's response - reveals a hack unlike any other, launched by a sophisticated adversary who took aim at a soft underbelly of digital life: the routine software update.īy design, the hack appeared to work only under very specific circumstances. On Thursday, the Biden administration announced a roster of tough sanctions against Russia as part of what it characterized as the "seen and unseen" response to the SolarWinds breach. We are still conducting the investigation." "If you then take 18,000 and start sifting through it, the actual number of impacted customers is far less. "Eighteen thousand was our best estimate of who may have downloaded the code between March and June of 2020," Sudhakar Ramakrishna, SolarWinds president and CEO, told NPR. Hackers believed to be directed by the Russian intelligence service, the SVR, used that routine software update to slip malicious code into Orion's software and then used it as a vehicle for a massive cyberattack against America. The routine update, it turns out, is no longer so routine. Customers simply had to log into the company's software development website, type a password and then wait for the update to land seamlessly onto their servers. It was supposed to provide the regular fare - bug fixes, performance enhancements - to the company's popular network management system, a software program called Orion that keeps a watchful eye on all the various components in a company's network. Last spring, a Texas-based company called SolarWinds made one such software update available to its customers.
The next morning, rather like the shoemaker and the elves, our software is magically transformed.
A pop-up window announces its arrival and all that is required of us is to plug everything in before bed.
The routine software update may be one of the most familiar and least understood parts of our digital lives. "This release includes bug fixes, increased stability and performance improvements." An NPR investigation into the SolarWinds attack reveals a hack unlike any other, launched by a sophisticated adversary intent on exploiting the soft underbelly of our digital lives.
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